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| admissions | referrals & registrations |
From An Acute Care Hospital
 If a patient in an acute care hospital needs rehabilitation, the referral process is as follows:
- A physician, case manager, or other clinician from the acute care hospital requests that the patient be evaluated by a New England Rehabilitation Hospital of Portland liaison.
- A NERHP liaison conducts a comprehensive screening to determine if the patient meets criteria for acute rehabilitation. The screening includes a chart review, discussion with healthcare personnel, and a meeting with the patient and/or family to address pertinent information, concerns, and questions.
- A referral is sent to NERHP's Admitting Office to verify insurance coverage and, if necessary, obtain prior authorization from the insurance company.
- The next available (appropriate) bed is offered to the patient. Often, this process occurs within hours but may be extended if awaiting authorization from the insurance company.
Direct Access Admission Process
NERHP Direct Access Admission Process provides patients with rapid access to a rehabilitation program by allowing them to be referred directly to NERHP by their physician, from home, hospital emergency rooms, or community agencies.
To facilitate a direct admission:
- Call the Admitting Office (207-662-8584), and inform them that this is a "direct admit" from physician's office, home, ER, or community agency.
- Fax the following to the Admitting Office (207-662-8080):
- Demographics (insurance information)
- Medications List
- Recent physician notes
- NERHP will arrange a physician-to-physician discussion of the case or a home evaluation (when appropriate).
Home Evaluation
NERHP also provides free in-home screenings for individuals who might benefit from rehabilitation. To facilitate a screening, the individual, a family member, or a healthcare professional, should call NERHP's Admitting Office (207-662-8584) to request a "home evaluation." A NERHP liaison will then visit the individual's home, complete the screening, and make appropriate recommendations.
Admission Registration
Within 24 hours after admission, a representative from NERHP's Admitting Office will meet with the patient and/or family to review admission data and obtain a copy of the patient's health insurance card(s).
Insurance
Rehabilitation is covered in full or part by most health insurance plans, including Medicare and Medicaid. NERHP has contracts with major insurance companies and is willing to negotiate with other companies as needed.
Referrals and Registrations • What To Bring • Family and Visiting
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